Please note
Since 31 July 2024, we have been offering walk-in appointments without an appointment, known as open consultation hours, at the BürgerServiceCenter-Stresemannstraße. During open consultation hours, applications for travel documents – including temporary travel documents – and change of address notifications are processed. You can register 30 minutes before the start of open consultation hours. If you wish to take advantage
of this service, please be prepared for waiting times.
For urgent matters, please send an email to:
bscstre@buergeramt.bremen.de
Express counter at the Citizen Service Centre
You do not need an appointment for the following matters:
- Certificates of good conduct,
- Certifications,
- registration certificates,
- Exemptions from ID requirements,
- Address changes on identity cards,
- Changing the PIN number for your identity card and eID card
- Vehicle deregistrations and short-term licence plates
Please use the express counters without an appointment. Short enquiries can only be processed in advance by taking a queue ticket (limited availability) and cannot be booked as an appointment.
When are the express counters at the Stresemannstraße Citizen Service Centre open?
Mondays from 8:00 a.m. to 5:00 p.m., Tuesdays to Fridays from 7:00 a.m. to 12:00 p.m.
Commercial vehicle registration services and car dealerships
- 7:00 a.m. to 9:00 a.m. Submission and collection of files, submission of number plates for sealing
- 9:00 a.m. to 10:00 a.m. Dealer counter closes
- 10:00 a.m. to 11:00 a.m. Exclusively for collection of files and clarification of any queries
- licence plates can only be handed in until 10:30 a.m.
Visits to the BürgerServiceCenter-Stresemannstraße are only possible by prior appointment. Appointments can be made online at https://www.service.bremen.de or by calling the Bremen citizen hotline on 115 or 0421-361 0. Please use the online appointment service if possible.
Email enquiries regarding registration matters can be sent to:
bscstre@buergeramt.bremen.de
If you require specific information, please call the following telephone numbers:
- Passports and identity cards Tel.: 361- 88 660
- Registration, change of address and deregistration Tel.: 361- 88 662
- Invitations for foreign guests Tel.: 361- 88 663
- Certifications Tel.: 361- 88 664
- Fishing licences Tel.: 361-88665
- Vehicle registrations Tel.: 361- 88 668
- Driving licences Tel.: 361- 88 669
The Stresemannstraße Citizen Service Centre offers a range of citizen services in one location. The following services are currently available there:
- Registration and passport matters:
- Visitor invitations for foreign guests
- Fishing licences
- Certification of copies and signatures
- Vehicle registration matters
Further information can be found under the "Services" tab.